EMPLOYEE PERFORMANCE IN THE CONSTRUCTION INDUSTRY OF MALAYSIA

Abstract

Employee performance is a unit in the function of human resources that educates on the continuous improvement of persons in terms of skills, behaviours, and contributions to an organization. Measuring performance is a vital part of monitoring an organization’s progress. It comprises measuring the actual performance outcomes or results of an organization against its targeted goals. The purpose of this research is to understand the phenomenon of employee performance. It is important to understand employee performance as it will influence the overall business performance in construction industry in Malaysia. This current study aims to provide insights into the problem of employee performance within the construction industry in Malaysia in order to provide further information to contribute to the body of knowledge theoretically and as a reference by the industry. The research study focused on determining the existence and extent of the relationship between independent variables on employee performance. This descriptive quantitative study used a cross-sectional data collection method, with a questionnaire survey distributed to the target population of respondents via online mode. SPSS software analysis tools were used to examine hypotheses and perform a series of analyses to obtain appropriate statistical results. The analysis found that career development has the strongest relationship with employee performance, followed by performance management and talent development. The recommendation for career development as the strongest factor having the relationship with employee performance would be to invest in the employees, understand what motivates the employees and implement job rotations as part of career development. The recommendation for performance management is to ensure employees understand the quality and quantity of expectations, reward accomplishment of results and implement a performance management system that empowers the employees. In the future research direction, it is recommended that the research could be carried out within different industries as well as to add in new constructs to re-verify the key factors having relationship with employee performance.